My VPN keeps disconnecting.
The VPN is only active when at least one device in the project is in the 'On' state. If all devices are off, or if no devices exist in the project, then the VPN will disconnect. It will reconnect when a device in that project turns on.
I can't connect to the display.
If your browser doesn't support H.264, you will not be able to view the device display. Certain browsers, such as Chromium, do not support H.264 and are not supported for using Corellium. For an optimal experience, please ensure you are using the latest version of Safari, Chrome, or Firefox.
Additionally, certain firewall settings can prevent the display from connecting properly, resulting in a black screen. If you are using an enterprise network, your network administrator may be able to assist in troubleshooting these network settings. In most cases, a firewall setting will be blocking a particular port or range of ports that are required for our display server.
The device screen keeps disconnecting.
Make sure that no other users are viewing the device at the same time. Currently, only one user can be connected to the device display at a time.
I can’t take a snapshot.
If you are trying to take a snapshot for an Android device, make sure the device is in the Off state. You can't take a snapshot of an Android device if the device is On or Paused.
I can't copy / paste to my VM.
Due to limitations of specific browsers, pasting to a virtual device works in Safari but doesn’t work in Firefox, while copying from virtual device works on Firefox but doesn’t work in Safari. Copy / Paste to and from the device works on Chrome.